Summit 2011 Presentations

Best Practices and Next Practices from WOMMA's Premier WOMM Conference.

Customer Service Guidebook

Learn how to generate WOM through your customer contact center.

WOMMA Webinars

Find all WOMMA webinars here, replete with MP3 Podcasts, PDFs, PPTs, and SlideShares.

WOM Research

Exclusive whitepapers, metrics, and other research documents by and for WOMMA members.

Ethics Toolkit

The WOMMA Ethics Toolkit defines best practices & baseline rules to help you ethically comply.

New Member Kit

Download this kit, filled with your benefits, WOMMA Logos, Member Badges, and more.

WOMMA Member Bylaws

Amended and Restated Bylaws of the Word of Mouth Marketing Association.
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